Federal Emergency Management Agency (FEMA)
Congressional and Intergovernmental Affairs Division
External affairs Directorate
202-646-4500     Fax 202-646-3600   

Roscommon County Emergency Management
989-275-0911 

Informational Phone Numbers
The following phone numbers are available to victims, families and volunteers.

FEMA/SBA: 

New York Victims – The FEMA teleregistration line is available for victims to register for FEMA assistance in declared areas in the State of New York (Bronx, Kings, New York, Queens and Richmond Counties and the boroughs of Brooklyn and Manhattan). The Small Business Administration is also available at the following number:

FEMA Teleregistration – 1-800-462-9029 

FINANCIAL CONTRIBUTIONS

The State of New York has reported that there is no additional need for volunteers or donated goods for the World Trade Center response. In addition to the federal, state and local government resources being deployed to the scene, there are a considerable number of goods and services in the pipeline. 

The public is encouraged to make financial contributions. Donations can be sent to: 

            New York State World Trade Center Relief Fund
            Post Office Box 5028
            Albany, New York  12205 

To make contributions to help federal victims at the Pentagon or the World Trade Center, please send donations to:

             FEEA; World Trade Center/Pentagon Fund
             8441 West Bowles Avenue
             Suite 200
             Littleton, Colorado  80123 

NEW YORK: 

New York City Information Hotline – 1-212-560-2730
N.Y. Police Department Missing Person Hotlines (To file an official missing persons report) – 866-856-4167 & 212-741-4626
New York City Morgue at 212-560-3051 

MISSING PERSONS 

Military Personnel
Navy/Marine Corps – 1-877-663-6772
Air Force – 1-800-253-9276
Army – 1-800-984-8523

 Civilians
Missing Family and Friends Hotline:
            1-866-856-4167 – In New York City Only
            1-800-222-6459 – From Anywhere in the U.S.
            1-212-741-4626 – From Outside of New York City

General Services – 1-518-431-7600
Red Cross Missing Persons Hotline – 212-560-2730 (To see if individuals are in the hopital)
www.redcross.org
Red Cross Spanish Information Line – 1-800-257-7575
Firefighters Status Information Line – (Family Members Only): 718-999-2541
EMS Workers (Family Member Only): 718-609-9217, 9218 or 9219
Police Department Employees (Family Members Only): 718-677-8238
Patient Locator – The Greater NY Hospital Association has made a patient locator available at: http://www.gnyha.org. Click on “Patient Locator
System”. 

Airlines

American Airlines – 1-800-245-0999
United Airlines – 1-800-932-8555 

TO REPORT INFORMATION CONCERNING THE INCIDENT

Department of Justice – 1-866-483-5137
Office of Victims of Crime (details about victims and survivors) – 1-800-331-0075 

FAMILY ASSISTANCE

Family Assistance Center/Victims Hotline – 1-800-331-0075
National Transportation Safety Board Victims and Family Hotline – 202-314-6185
Federal Employee Education and Assistance Fund (World Trade Center/Pentagon Fund)/Federal Families needing assistance may call – 1-800-323-4140
Victims seeking assistance or anyone wishing to offer assistance or gather information on the recent terrorist incidents in New York or at the Pentagon can call the Terrorism Victims Help Line – 1-866-827-3543.

The American Red Cross has established a family assistance center at the New York Armory at 26th Street and Lexington Avenue.

 GRIEF COUNSELING
Lincoln Medical and Mental Health Center: 718-579-5000
Metropolitan Hospital Center: 212-423-6262
St. Vincent’s Health Crisis Center:  212-604-8220
Department of Mental Health Services:  212-442-5000
Red Cross: 1-877-Red-Cross
Salvation Army: 1-888-234-8888

DONATIONS/VOLUNTEERS 

Blood Donations – 1-800-448-3543
Financial Contributions – 1-800-HELP-NOW
Bulk Donations – 1-800-7-IN-KIND
United Way September 11th Fund – 1-212-251-4035
Financial Contributions – 1-800-SAL-ARMY
Salvation Army Donations – 1-800-SAL-ARMY
Southern Baptist Disaster Relief (Donations) – 1-800-959-4325
Church World Service Donations – 1-800-297-1516 #222
Nazarene Disaster Response 1-888-256-5886
International Assistance can be coordinated through 202-646-2428
Federal Employee Education and Assistance Fund – 303-933-7580
Volunteer Medical Services – 1-800-801-8092
Medical Personnel Volunteers – 1-800-628-0193 & 518-431-7600 

PET ASSISTANCE

The Humane Society of the U.S.A. is offering assistance for people who know pets with missing owners. – (718) 272-7200 www.hsus.org 

The ASPCA has a command center with emergency pet supplies. It is located at Pier 40, Corner of Houston and West Streets. For missing pets, call the Pet Rescue Hotline (212) 876-7700. 

OTHER HELPFUL WEBSITES AND PHONE NUMBERS

The State of New York – http://www.nyc.gov/emergnews.html
New York State Emergency Management Office: www.nysemo.state.ny.us/wtcemergency.htm
Federal Emergency Management Agency:  www.fema.gov
The Port Authority: www.panynj.gov
Metropolitan Transit Authority: www.mta.nyc.ny.us/
Metro North Rail Road: 800-METRO-INFO or 212-532-4900
Long Island Rail Road: 718-217-5477
Westchester County Bee-Line System (Bus), 914-813-7777 or http://beelinebus.westchestergov.com/
New Jersey Transit: 973-491-7400 or www.njtransit.com/ta_advisorynotices.jsp
Amtrak: www.amtrakcom or 1-800-USA-RAIL (800-872-7245)
Chief Medical Examiner: 212-447-2030